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SUPPORT

Field Support Assistant

Hampshire / localPart-time / flexibleSeller support

Help introduce local service sellers to PocketVendor, support business visits, and explain how the platform works.

About the role

We’re looking for a reliable Field Support Assistant to help introduce PocketVendor to independent service sellers.

You may support local visits, help explain the platform, collect seller feedback, and represent PocketVendor professionally.

This role suits someone confident, practical, and comfortable speaking to local business owners.

What you’ll do

  • Visit or speak with local service sellers who may benefit from PocketVendor.
  • Explain how booking links, services, payment instructions, and manual verification work.
  • Help collect seller feedback and report common questions or issues.
  • Support simple onboarding conversations and seller setup guidance.
  • Represent PocketVendor professionally when visiting businesses or attending local meetings.

What we’re looking for

  • Good communication skills and a professional attitude.
  • Reliable, organised, and comfortable speaking to new people.
  • Able to explain simple product features clearly.
  • Interested in local businesses, service sellers, or early-stage startups.
  • Willing to follow PocketVendor staff, ID, and conduct standards.